Solutions / Field teams

Frontline devices,
ready for the job.

Equip technicians, couriers and frontline staff with iPhone and iPad that carry the right apps and settings, and replace a broken device quickly.

Illustrative AAMDM audit timeline
Illustrative · Sample data

The challenge

The problem with devices that live in the field

  • Staff are rarely at a desk, so setup and fixes have to be simple and quick.
  • A device with the wrong apps, or too many apps, slows people down.
  • A broken or lost device means a worker who cannot do their job until a replacement works.

How AAMDM helps

What you can do,
and when.

Phase 2

App deployment

Assign the apps your team needs and review installation status.

Phase 2

Restrictions that fit the role

Use configuration policies to limit what a company device can do, as policy options are released.

Phase 1

Quick re-enrollment

Enroll a replacement device using profile-based enrollment, then confirm it in the inventory.

Phase 2

Ready out of the box

With Apple Business Manager, a replacement device can enroll during first setup.

Phase 1

Lock a lost device

Remote lock for a company device, with a record of who did it and when. In development.

Phase 2

Groups by team or site

Organize devices into groups so one change reaches the whole crew.

Phase 1 is in active development. App deployment, policies and groups are planned for Phase 2, with no committed dates. Phase badges show where each capability sits on the roadmap.

Setup

A simple way
to get started.

  1. 1

    Decide what each role needs

    List the apps and settings for each type of field worker.

  2. 2

    Enroll devices

    Use the enrollment page today, or assign devices through Apple Business Manager when Phase 2 arrives.

  3. 3

    Apply apps and policies

    Deliver the role’s apps and restrictions as they become available in the product.

  4. 4

    Keep spares ready

    Hold a few enrolled spare devices so a replacement is minutes, not days.

Planning a rollout?
Talk to us.

Tell us about your devices and your team. We will say plainly what is available now and what is planned.